StableHost Review - Excellent UpTime, SSD, LightSpeed Hosting On A Budget

I can't really find a proper fault with StableHost.

They're a warm company that are more a jack of all trades than master of one - There is speed is good, hosting is good, support is good and pricing is good.

None of it's features are truly at the top of it's game, but combined, they're a very solid choice of a host.

That, topped off with there uptime and security record, is why they're on our top 10 most recommended host list and why we've award them a 4 star rating - Which is higher than you may realize.

We've also managed to secure an exclusive discount for all BitPak readers, to sweeten the deal even more!​

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StableHost Review

StableHost were one of the first providers on the market to completely upgrade there servers to SSD.

This was what caused them to have a leap of re-resurgence in 2016​ with great priced, SSD shared and dedicated options to choose from.

They've also got 3 international options to choose where your server is hosted, and an awesome support team to help you with any problems you may run into - Available via phone, live chat and ticket system.​ They claim to be hosting just over 30,000 domains and rents some server space form SingleHop

​Oh yeah, we hooked up a massive 40% Off discount for you our readers, take advantage.

StableHost Home of Light Speed Hosting

Here is a little background on StableHost before we proc​eed with this review.

  • People
  • HARDWARE
  • GROWTH

StableHost is a privately owned business and since day one (2009), they have been on a consistent growth ever since.  They claim that their business model involves them putting profits back into the business, in order to fund growth and with no known debts its smart business. 

They use this revenue to include and add on extra features and functions, further helping their customers get the most of out their host! 

Without any further ado, let's jump into the full review.​

Performance & Speed

On WordPress & speed optimization specialty hosts like WPEngine, SiteGround and A2 Hosting.. We'd normally get load times for this site of around 1 second. We were pleasantly surprised when we tested it on StableHost's servers and got a load time of under 2 seconds -

That is actually an extremely impressive load time for a service that cost us under $5 a month.

Server Specification

The SSD based servers run on LightSpeed with CloudLinux - SSDs are not only a lot quicker than your standard HDD host in terms of read/write, but with the mixture of PHP caching, LightSpeed & CloudLinux, you're looking at massively increase load times and process executions. 

The only annoying thing is StableHost does have a bandwidth cap for the smaller accounts, and also has a 10 MySQL concurrent connections limit which will vastly slow down sites like forums and large online stores.. Though if you're running a small to medium blog or E-Commerce store, you should be fine. They state that the service can comfortably take up to 210,000 website visitors per month, if that is not enough you can upgrade your plan. The Enter-prize plan can take enormous amounts of web traffic, use this if you have over the above amount of website visitors.

StableHost has a guarantee of 99.9% Uptime, from our monitoring they provide 99.8% consistently. ​The standard arrangement applies that when the host can not maintain the guarantee, there is a credit of 1 month applied as compensation. The onus is on the website owner to maintain a watch, as there is currently no where on the StableHost to pull the uptime statistics.

The Features

CMS Instals

Supporting CMS installations on WordPress, Drupal, Magneto, Joomla & Fantastico/Softaculous.

Features

Offering unlimited bandwidth and disk space, Unlimited websites and WordPress hosting.

Tech Specs

Using Linux platform, Script in Pearly and PHP languages, access through CPanel and SSL certificates available.

Nothing out of the ordinary here I think the real power is coming from the performance of the service. You can get an idea of how effective the power is by regularly recording the speed and downtime of your website, doing this each week at a set time can provide you with a true value of service.

This is not a HostGator review but I recently started to record the performance of a sandbox website i'm hosting with HostGator. The monitoring of the website provided me an accurate summary of why I don't use budget hosting for my money making websites. In five weeks the website has been down for more than an 45 minutes, it is the bottom level plan and I don't expect a 99.9% Uptime guarantee but that is not a good sign.

Pricing & Subscription Periods​

​All of the StableHost plans come with generous amounts of memory to run anything you can throw at it, well thats what the sales page tells us. I think they mean we can take anything you can throw at us within reason. 

The difference between the Starter and Pro plans is the amount of domains that you can host, obviously Pro allows for more domains to be used and sub domains. Picking starter plan now wont limit you at a later date, should you want to add more domains to your network.​ StableHost has made the upgrade process a simple dashboard navigation, follow the prompts and complete the upgrade purchase to enjoy more domains.

Do they lock you into a contract? No surprisingly they ​offer monthly plans. To quote "we will never lock you into any contracts". Once you have completed the payment process, you should have access to your dashboard almost immediately. I went to the knowledge base and typed into the search bar "subscription period" the page crashed, I typed it again and another crash I incognito  browser repeated the process and crash. 

I get the hint that StableHost didn't want me asking that question​, what a weird coincidence I tried to search for "contract" and the website went down as I write this see below.

stablehost-down-for-repair

Went Down As I Wrote This.

The community forum provides helpful insights into some technical support problems, or feel free to seek help with a small problem.​

Some of the best support comes from a engaged community like this one, everyone is happy to assist you with fixing the problem.​

Community-forum-stablehost

Helpful Community Forums

Remember that BitPak has provided you with a massive savings on hosting, with StableHost using the button below you receive 40% off site wide.

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Customer Support

Multi-level support system, that runs 24 hours a day, 7 days a week. Considering their customers come from all over the globe, having a available at all times support desk is a smart move. They have several ways of assisting you with any technical problems as outlined below.

  • Email Support
  • Phone Support
  • Social Media Private Message
  • Knowledge Base 
  • Video Tutorials
  • FAQ Section

The average reply time I got to a live chat or ticket was well under 10 minutes, and likely under 5 - Which (especially for the ticketing system) is way above industry standards. Considering how many hours i have spent waiting on hosting companies chats, I felt that this was a very positive experience. The chat operator was helpful and was able to direct me to the most relevant resources for fixing my problem.

They also have phone support (which is again, not an industry norm) available for those who want to physically talk to someone rather than bashing away on a keyboard to a nameless screen ID. The people on the other end of the phone have been helpful, providing verbal help and referring the aligning support document. 

Own a website and hosting with another provider? no sweat StableHost can assist with the migration process. If you are not technical and unsure how to performa  website migration, just ask customer support for assistance.​

The inclusion of video tutorials is a great addition, the YouTube channel is full of helpful playlists. These video tutorials help cover beginner to advanced problem solving, you can work alongside the videos while working on the problem. Don't like chat and don't have time to be on the phone, this is your problem resolver, watch the videos and fix the problem.​

  • TECH SUPPORT
  • SALES 
  • BILLING

Technical Support is available 24 hours a day, 7 days a week

  • Contact Direct By Email
  • Contact By Phone Through The Switchboard

Environmental Sustainability

Unlike some hosting providers who are noticing a shift towards helping reduce their footprint on the world, StableHost as you can see from the image below gives no F#@ks.

stablehost-knowledgebase-not-found

Data Centre Locations

Unfortunately, StableHost have not (yet, at least) got a location in Asia. This means anyone that's looking to host a site targeting that market should likely look somewhere else - Either SiteGround or A2 Hosting.

That being said they do have 2 options for North America, and a data center in Europe:

  • Phoenix, Arizona (North America)
  • Chicago, Illinois (North America)
  • Amsterdam, Netherlands (Europe)

For anyone looking to make a site targeting the western market, you'll be fine selecting any one of the 3 options. There is enough coverage between them to power your machine. 

Security

Aside from the industry-standard cPanel security in place, StableHost have made a serious effort to protect there users data.

Coming default with any of there services, you'll get R1Soft Daily Backups (for free - normally a paid solution), built in spam protection from spam experts, customisable firewall settings and default mod_security firewalls built into the servers.

​Take your server security serious, Just last night I saw a well known marketing agency site hacked. The post seemed like a scheduled post, on arrival to the page it was taken over with a religious message and some naughty words. The article is now live and the tracks covered, but my point is take a second to consider the security of your website and more importantly your hosting accounts.

Automated Backups

​Automated scheduled backups are not included, this is included on the VPS hosting plan. The VPS backup includes up to 14 days of backups, the fine print is that there are no CPanel backups. 

Conclusion

It's annoying that the start of this post summed up the entirety of it so well. StableHost really are a jack of all trades, with every angle covered. If you're looking for a solid host with a good track record & reputation, that won't break the bank - Then you've found it right here.

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Summary
Review Date
Reviewed Item
StableHost Web Hosting
Author Rating
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About the Author

Though I don't like to reveal my personal identity, I've been a sysadmin for the better part of a decade. Those days however, are now behind me, as I run my own consultancy firm, specializing in speed optimization, penetration testing and system management. This blog is a personal project of mine, so that I can share my own opinions, feelings etc.. without ever having clients phoning me up screaming down the phone. Enjoy!